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Writer's pictureDivya Malik

Challenges and Benefits of Matrix Management in the Workplace

Matrix management is a common practice by organizations to distribute resources and employees across different roles. In a matrix management method, the employee is the primary boss's report and works for several managers, usually working on tasks.




There are various management styles for matrix and different strategies to conquer the difficulties that arise from these types of management. You must determine if appropriate to employ the matrix management method and which one you need to use.


Where Matrix Management Makes Sense

Matrix management is excellent for sharing knowledge and talent across departments. It's a handy system for developing new products, as it allows people from different roles inside an enterprise to work with an executive project manager to design something fresh and distinctive. The team can draw on the diverse skills of other disciplines, which strengthens the team working on the project.


The challenges of Matrix Management

While there are numerous advantages of a matrix approach to management, there are also issues. Some of them include:


  • There is a chance that participants could conflict with different priorities and managers.

  • Communications confusion across functions and projects

  • Lack of clarity about who is accountable for the evaluation of performance

  • There is no determination of who is responsible for professional development and coaching.

  • Participants' capabilities decrease as they are stretched over too many projects.

  • The effectiveness of functional teams is diminished who have been working together for a while

  • The loss of organizational and team-based learning because people are only involved for an insignificant amount of time

Employee Keys to Success

In a matrix work environment, it can be both enjoyable and challenging. Your involvement in different initiatives and coworkers will aid in developing relationships and learning. But, an employee who is part of an organization must know the company's method of evaluation and growth. The actions you could take as a team member in a matrix include:

  • Determine the identity of your primary manager reporting to you.

  • Define how the input of your different matrix supervisors will be recorded and used in your performance assessment

  • Please keep in contact with your manager's report to inform them of your performance and goals.

  • Determine conflicting priorities and initiate discussions among the different managers to clear any doubts

  • Make an effort to suggest or motivate your boss to put money into your personal growth by training, education, and coaching.

  • Get the trust of your matrix supervisors for this effort.

  • Note everything. Write yourself a note every day on your problems and achievements. In this way, you will have evidence of your work and follow up throughout the project.

Matrix management gives access to specialist information on a short-term basis and is more affordable than using dedicated teams. Success with matrix management requires the involvement and cooperation of all stakeholders.



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